ELEPHANTProperty Management
Call

What We Do

Full-service management,
nothing left to chance.

We handle everything — so you don't have to think about it. From guest check-in to monthly financial reporting, every part of your property's operation is covered.

A villa in Rawai, Southern Phuket, managed by Elephant Property Management
01

Property Operations

Your property is maintained to the standard guests expect and owners deserve. We coordinate housekeeping, routine inspections, and trusted local contractors — so issues are caught early and resolved fast.

  • Regular property inspections
  • Professional housekeeping coordination
  • Vetted contractor network for maintenance and repairs
  • Pre and post-stay property checks
02

Guest Experience & Hospitality

The guest experience is the product. We manage every touchpoint from enquiry to checkout, with the hospitality standards that produce five-star reviews consistently.

  • Smooth check-in and check-out coordination
  • 24-hour guest support during stays
  • Proactive communication and issue resolution
  • Review management and reputation building
03

Revenue & Booking Management

Maximising occupancy isn't just about listing a property — it's about pricing it correctly and presenting it well. We manage your calendar, pricing strategy, and booking channels.

  • Dynamic pricing aligned to seasonal demand
  • Occupancy and availability optimisation
  • Airbnb listing management and presentation
  • Booking coordination and guest screening
04

Financial Reporting & Transparency

You'll always know exactly how your property is performing. Monthly reporting, clear accounting, and open communication — no ambiguity, no surprises.

  • Monthly income and expense reporting
  • Clear management fee accounting
  • Ad-hoc reporting on request
  • Full visibility at all times
05

Marketing & Property Presentation

First impressions determine booking decisions. We ensure your property is presented professionally across every channel — photography, copy, listing quality.

  • Professional listing copy and photography guidance
  • Airbnb listing optimisation
  • Review strategy and social proof building
  • Consistent brand presentation
06

Owner Communication & Support

You're looked after, not just your property. A dedicated point of contact, regular updates, and a team that responds when you reach out.

  • Dedicated owner contact
  • Regular property updates
  • Responsive communication — always
  • Overseas owner support

How It Works

Three steps to managed

Step 1

Consultation

We discuss your property, your goals, and whether we're the right fit.

Step 2

Onboarding

We document, photograph, and prepare your property for management.

Step 3

Ongoing management

We handle everything. You receive monthly reports and hear from us when it matters.

Fees

Short-term rental managementfrom 20%
Long-term tenancy managementfrom 12%

Exact fees are confirmed during consultation based on property type and management scope.